System information

System Administration Guide
300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
© 2007 InSciTek Microsystems, Inc. All rights reserved. Allworx is a registered trademark of InSciTek Microsystems. All other names may be
trademarks or registered trademarks of their respective owners.
Last Revised: March 28, 2007
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9.4.5 Line Appearance PFK Type ........................................................................................................31
9.4.6 Not Used PFK Type ....................................................................................................................31
9.4.7 Parking Orbit PFK Type ..............................................................................................................31
9.4.8 Queue Appearance PFK Type ....................................................................................................31
9.4.9 Speed Dial PFK Type..................................................................................................................32
9.4.10 Parking PFK Type.......................................................................................................................32
9.4.11 Configuration Example: Busy Receptionist ................................................................................30
9.5 Call Assistant Appearances ................................................................................................................32
9.6 Phone Options ....................................................................................................................................32
9.6.1 Description of Specific Options ...................................................................................................32
9.7 Configuration Templates.....................................................................................................................35
9.7.1 Default Templates.......................................................................................................................36
9.7.2 Viewing a Template’s Configuration............................................................................................36
9.7.3 Creating a New Template ...........................................................................................................36
9.7.4 Applying a Template to a Phone’s Configuration........................................................................37
9.7.5 Deleting a New Template............................................................................................................37
9.7.6 Changing a Template’s Configuration.........................................................................................37
10 Digital Lines...........................................................................................................................................38
10.1 Introduction .........................................................................................................................................38
10.1.1 PRI Support.................................................................................................................................38
10.1.2 Robbed Bit Signaling (RBS) Support ..........................................................................................38
10.1.3 Data Support...............................................................................................................................39
10.1.4 Restrictions .................................................................................................................................39
10.2 Configuration.......................................................................................................................................39
10.2.1 Information on Specific Parameters ............................................................................................40
11 Dialing Rules and Service Groups ......................................................................................................44
11.1 Background Information......................................................................................................................44
11.1.1 Dialing Rules...............................................................................................................................44
11.1.2 Home Area Code ........................................................................................................................44
11.1.3 Service Groups ...........................................................................................................................44
11.1.4 Exceptions...................................................................................................................................45
11.2 North American Numbering Plan Administration (NANPA).................................................................45
11.3 Defining Service Groups .....................................................................................................................46
11.4 Configuring Home Area Code And All Other Area Codes...................................................................47
11.5 Interaction Between Service Groups and Handset Outside Line Restrictions ....................................47
12 Unified Messaging ................................................................................................................................49
12.1 Access Mechanisms ...........................................................................................................................49
12.1.1 Forwarding Messages via Message Aliases ...............................................................................49
12.1.2 Common Mistake in Forwarding Messages ................................................................................49
12.1.3 POP3 Client ................................................................................................................................49
12.2 Access Examples................................................................................................................................50
12.2.1 Example 1 ...................................................................................................................................50
12.2.2 Example 2 ...................................................................................................................................50
12.2.3 Example 3 ...................................................................................................................................51
12.2.4 Example 4 ...................................................................................................................................51
13 Backing up and Restoring Data...........................................................................................................52
13.1 How to Create a Backup .....................................................................................................................52
13.1.1 OfficeSafe Application on the PC................................................................................................52
13.1.2 Configuring Backups on the Allworx Server ................................................................................53
13.1.3 Additional Backup Options..........................................................................................................54