System information
System Administration Guide
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Revised: March 28, 2007
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9.4.9 Speed Dial PFK Type
The PFK automatically dials an extension. The extension is specified when setting up the Speed Dial
function for this PFK.
9.4.10 Parking PFK Type
This feature is new to 6.5 software, and allows PFKs to be programmed to perform the park operation with a
press of the button. Calls can still be parked by performing a transfer to extensions 700 or 740. However,
when a PFK is defined as the parking function, the Hold button will no longer be able to be used to perform
the parking operation, it will remain as the dedicated hold function.
9.5 Call Assistant Appearances
The Call Assistant Appearance requires the Call Assistant software application and the Call Assistant Feature
Key to be installed.
The Call Assistant Appearance settings extend the number of the features available in Programmable
Function Keys by creating virtual keys within the Call Assistant software application. The additional virtual
appearances are available only when the Call Assistant application is connected to an Allworx IP phone.
However, when connected, this has the practical implication of having many additional PFK’s, for these
features, beyond the physical keys available on the actual phone.
Call Assistant Appearances has the following PFK features available:
Call Appearance
Line Appearance
Queue Appearance
Call Monitor
See the above section on PFK Function Selections for details on each of these features. The handset will ring
when any of these appearances ring; see the Call Assistant software documentation for further details.
Enable the above feature by check the appropriate field and modify the parameters, if needed.
Look at the Call Assistant Appearance section on the View Configuration page of a particular handset. This
section is used to show and modify the specific additional appearances defined for a particular handset when
a user has connected to this handset with their Call Assistant application. To modify the configuration, click
the Modify link. These options work identically to the corresponding appearance types described in the
previous section on physical PFK buttons.
9.6 Phone Options
Look at the Phone Options section on the View Configuration page of a particular handset. This section is
used to show and modify the phone options for a particular handset. To change the configuration, click the
Modify link. Many of these options are easily understood from the web page. However, some of the more
complicated ones will be described next.
9.6.1 Description of Specific Options
Station Mode Selection – This selection can be set to PBX Behavior or Key System Behavior. This selection
is used to change the way two areas of a phone behaves:
It affects how some of the PFK functions work. These changes will be specified below when the
functions are described.