System information

System Administration Guide

9 Configuring Allworx

IP Phones

9.1

Introduction

To configure Allworx

IP phones, go to the SIP Handsets section of the Phone System / Handsets page.

This shows a list of all Allworx

IP phones known by the Allworx

server. As you can see, a number of functions

are available by clicking handset specific links.

Phone Functions:

 View Configuration

– This allows you to view and modify the phone configuration. This is detailed in

another section of this document.

 Add Call Appearance

– This allows you to create another Call Appearance for this phone. Multiple Call

Appearances allow a single phone to handle calls for multiple extensions (or users).

 Reboot Phone

– Reboot the phone. The reboot will occur after a short delay on an idle phone. If the

phone is in-use, the reboot will wait until the phone is idle.

 Replace Phone

– This allows the phone to be replaced by another while automatically transferring all

the configuration parameters and settings to the new phone. This is typically used when replacing a

defective handset with a new one.

 Modify

– This allows for the modification of handset Call Appearance parameters.

 Delete – Delete the phone (so the server no longer knows about it).

 Ring

– Ring the phone. This is useful to verify connectivity.

The phones must be rebooted before any configuration changes will take affect. This can be done remotely

using the Reboot Phone link described above or manually from the station.

9.2 Why Multiple Call Appearances is Useful

Adding Call Appearances to a station can be very helpful. Why this is helpful is probably best explained

through an example. However, before getting into an example it is important to make a distinction between

having multiple Call Appearances on a phone station and having multiple Programmable Feature Keys (PFK)

on the same station assigned to the same Call Appearance. Adding Call Appearances to a station in effect

defines another logical address that can be mapped into a call route uniquely. However, adding multiple

300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com

Revised: March 28, 2007

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