System information

System Administration Guide
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Last Revised: March 28, 2007
Page i
Table of Contents
1 Introduction.............................................................................................................................................1
1.1 Who Should Read This Guide...............................................................................................................1
1.2 What this Guide Is and What It Is Not...................................................................................................1
1.3 Allworx Family of Servers......................................................................................................................1
2 Accessing Web Administration.............................................................................................................3
3 Configuring a New Allworx Server ........................................................................................................4
4 Upgrading Server Software....................................................................................................................5
4.1 Step 1: Copy Files to the Update Area.................................................................................................5
4.1.1 Alternative 1: Automatic Download from the Web.........................................................................5
4.1.2 Alternative 2: Manually Installing Files Using FTP........................................................................6
4.2 Step 2: Activate the Update .................................................................................................................7
5 Network Configuration ...........................................................................................................................8
5.1 Network Mode: Standard Router...........................................................................................................9
5.2 Network Mode: LAN Host ...................................................................................................................10
5.3 Network Mode: NAT/Firewall .............................................................................................................11
5.4 Network Mode: NAT/Firewall with DMZ ..............................................................................................13
5.5 Network Mode: NAT/Firewall with Stealth DMZ..................................................................................14
5.6 Example 1: Secure Firewall ................................................................................................................14
5.7 Example 2: Secure Firewall with 3
rd
Party Email Server.....................................................................15
6 Adding Handsets ..................................................................................................................................16
6.1 SIP Phones .........................................................................................................................................16
6.1.1 Plug-and-Play..............................................................................................................................16
6.1.2 Manual Add.................................................................................................................................17
6.2 Analog Phones....................................................................................................................................19
6.3 Testing Phones ...................................................................................................................................19
7 SIP Proxies and SIP Gateways ............................................................................................................20
7.1 Introduction .........................................................................................................................................20
7.2 Configuration.......................................................................................................................................20
7.2.1 Details about SIP Proxies ...........................................................................................................21
7.2.2 Details about SIP Gateways .......................................................................................................23
7.3 Enterprise Dialing Feature ..................................................................................................................23
7.3.1 Allworx Enterprise Client .............................................................................................................23
7.3.2 Central Hub / Enterprise Server ..................................................................................................23
7.3.3 How to Set Up Enterprise Dialing................................................................................................24
8 Remote Allworx Server Multi-Site Calling ..........................................................................................26
8.1 Introduction .........................................................................................................................................26
8.2 Quality of Service Between Sites........................................................................................................26
8.3 Limiting Total Number of Calls Between Sites....................................................................................26
8.4 Defining Remote Allworx Sites............................................................................................................26
8.5 Multi-Site Extensions...........................................................................................................................27
9 Configuring Allworx IP Phones............................................................................................................28
9.1 Introduction .........................................................................................................................................28
9.2 Why Multiple Call Appearances is Useful ...........................................................................................28
9.3 View Configuration..............................................................................................................................29
9.4 Programmable Function Keys (PFKs).................................................................................................29
9.4.1 Busy Lamp Field (BLF) PFK Type ..............................................................................................30
9.4.2 Call Appearance PFK Type.........................................................................................................30
9.4.3 Call Monitor PFK Type ................................................................................................................30
9.4.4 Function PFK Type .....................................................................................................................31