System information

System Administration Guide

300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com

Revised: March 28, 2007

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1. Change the Model to Generic SIP.

2. Enter a Login ID and Password for the phone to use to authenticate with the server.

Note: The Login ID must be unique; cannot use the same Login ID on multiple phones.

3. Click the Add button to add the new handset to server.

4. Configure the phone (following its particular configuration instructions) with the User ID (shown on the

updated Phone System / Handsets page), Login ID, and Password.

When the phone is registered with the server, its entry on the Handsets page will indicate that by showing an

expiration date and time.

6.2 Analog Phones

Plug the phone into one of the server’s FXS phone ports reserved for Inside Phone Extensions. When using

the 10x, it is a good idea to plug the first phone into the highest numbered port, and then working backwards

towards the lowest numbered FXS port. Lift the phone receiver so that the phone is off hook. Refresh the

browser window. Your phone will now appear in the Analog Handsets section of the page. Hang up the

phone receiver.

6.3 Testing Phones

Below are some suggested steps for verifying that a phone is set up correctly:

1. Dial 400 for Auto Attendant.

2. Enter ‘#7’. The Auto Attendant will play back information about the phone configuration.

3. Hang up. The phone will ring back.

If any of these steps fail, check:

 Physical wiring between phone and server.

 Network settings.

 Phone and server configuration.