System information

System Administration Guide

performance of your Internet connection, this will take awhile (as of this writing, the download is about 32M

bytes). After the download is complete, the web browser will pop up a window like this:

You must continue with the Activate step to complete the software update.

If you do not get this dialog, do not activate the update. You should reboot the server and use alternative 2

described in the next section.

If this step doesn’t seem to work, check the Reports / System Events page for any error information.

If the download took a long time to complete, your browser’s connection to the server web administration may

time out. If this happens, you will be asked to log in again.

4.1.2 Alternative 2: Manually Installing Files Using FTP

Instead of having the server download the software update files from the web, you may already have the files

on a CD or your PC’s hard drive. Ensure that you have these following files that constitute a complete

release:

Product/File Allworx 6x Allworx 10x Allworx 24x

Upgrade.dat x x x

Oisapp x x x

InstallFiles.arc x x x

InstallFiles.ini x x x

NewFlash.sre x x x

Oisapp.sym x

Now you need to transfer them to the server. To do this, click on the FTP window link or enter the following

URL into your browser:

 ftp://192.168.2.254/update (assuming factory default settings)

Using Windows Explorer, copy or drag the files from your PC (CD or hard drive) to the FTP window. This will

cause the files to be transferred to the server.

After all the files have been copied, continue with the Activate step to complete the software update.

Note: If you have problems FTP’ing files using a browser, it is acceptable to FTP files to the server via a

command line tool such as Microsoft’s FTP client available from a Command Prompt window.

300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com

Revised: March 28, 2007

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