System information

System Administration Guide
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© 2007 InSciTek Microsystems, Inc. All rights reserved. Allworx is a registered trademark of InSciTek Microsystems.
Revised: March 28, 2007
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22 Parking Orbits
Parking Orbits can be used to place a call on system wide hold via a specially designated extension number
that can be picked up by any other handset in the system. For example, you can park a call from your office,
then walk to another location in the building and retrieve that call at the new location. Parking is also useful
when used in conjunction with Overhead or Zoned Paging such that another party may retrieve a call you
have just parked without you having to know what extension that party are currently at.
The Allworx
server supports up to nine parked calls at one time where each currently parked call is
associated with a specific slot retrieval number in the phone system dial plan numbered from extensions 701
through 709. When a call is newly parked, it is assigned the lowest available slot number. These slots
available for parked calls are referred to as Parking Orbits.
The Allworx
Phone Guide describes how a call is placed into and retrieved from a Parking Orbit.
22.1 Configuring Parking Orbits for Allworx
IP Phones
Allworx IP phones can be configured via its Programmable Function Keys (PFK) to monitor the status of
Parking Orbits. The Parking Orbit PFK indicates the parked or idle status for its associated Parking Orbit.
Calls parked by the local station (the handset parking the call) will display differently than calls parked from
other stations. The Parking Orbit PFK can also be configured to provide a reminder that a call has been
parked.
1. Expand Phone System and select Handset.
2. Select View Configuration for the appropriate SIP Handset.
3. Select Modify under Programmable Function Keys (PFK) section.
4. For the targeted PFK, select Parking Orbit from the drop-down menu.
5. Select define for this Key under Type heading.
6. Set the particular Parking Orbit (701 – 709) that this PFK is to monitor. A station that is configured to
monitor only a subset of parking orbits should start with 701 and work its way up so that the mostly
commonly assigned orbits will always be available.
7. Set the Reminder Duration to ring the handset upon call being parked for this elapsed time (enter 0 to
disable the reminder or enter a time period from 10 to 600 seconds).
8. Select Done to complete the assignment of the PFK settings.
9. Select Update to save all PFK assignments.
As always, for the above changes to take affect, the associated phone station must be rebooted. See the
phone configuration section for all other details about phone configuration.
Notes about Parking Orbits
All analog, Allworx, and 3
rd
Party IP phones can be used to park and retrieve calls. However only Allworx IP
phones can be configured to live-monitor Parking Orbits and support parked call reminders. Additionally,
Allworx IP phones are configurable such that the station’s HOLD button can be used to automatically do
either local station HOLD operations or automatic PARK operations with a minimal number of manual steps.