System information

System Administration Guide
4. Select add a connection attempt, if none are available.
5. Under First connection attempted (or any of the connection attempts), select the applicable Call Monitor
from the drop-down menu and select the number of rings.
6. Press Update when completed
Like all other call routes, Call Monitors can have multiple connection attempts and terminate with: hang up,
transfer to Auto Attendant, transfer to voicemail, transfer to queue, and dial number, upon completion of
connection attempts.
Note: One or more Call Monitors can be programmed into a call route.
21.3 Call Monitor with an Allworx IP Phone
The Allworx IP phones need to be configured for the Call Monitor.
21.3.1 Configuring the Phone
Allworx IP phone Programmable Function Keys (PFK) can be configured to display the status of and answer
a Call Monitor. All phones with a PFK define for a particular Call Monitor will ring when a call is routed to that
Call Monitor. To configure the PFK:
1. Expand Phone System and select Handset.
2. Select View Configuration for the appropriate SIP Handset.
3. Select Modify under Action in the Programmable Function Keys (PFK) section.
4. For the targeted PFK, select Call Monitor from the drop-down menu.
5. Select define (if revising, select change) for this Key under the Type heading, the following pop-up will
appear:
6. Select the applicable Call Monitor for the PFK from the Monitor drop-down menu, in the above example
this is Monitor 0.
300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
© 2007 InSciTek Microsystems, Inc. All rights reserved. Allworx is a registered trademark of InSciTek Microsystems.
Revised: March 28, 2007
Page 94