User Manual

Call Assistant 2.5 Quick Reference Guide
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respective owners.
Revised: April 19, 2013
Page i
Table of Contents
1 Introduction .................................................................................................................... 1
2 Logging In ...................................................................................................................... 2
3 Views ............................................................................................................................. 3
3.1 My Calls View ......................................................................................................... 4
3.2 Switchboard View ................................................................................................... 5
3.3 Outside Lines View ................................................................................................. 7
4 Product Features / Toolbar Options ............................................................................... 8
4.1 Answer .................................................................................................................... 8
4.2 Release .................................................................................................................. 8
4.3 Hold/Resume .......................................................................................................... 8
4.4 Transfer .................................................................................................................. 8
4.5 Transfer to Voicemail .............................................................................................. 9
4.6 Cancel Transfer ...................................................................................................... 9
4.7 Park ........................................................................................................................ 9
4.8 Intercom .................................................................................................................. 9
4.9 Page ..................................................................................................................... 10
4.10 Start/Stop Record ................................................................................................. 10
4.11 Options ................................................................................................................. 10
4.12 Dialing Calls .......................................................................................................... 11