Allworx® Server Software Release Notes (Release 6.8.3.
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Server Software Release Notes – Release 6.8.3.1 Table of Contents Introduction ...........................................................................................................................................................2 Who Should Read This Document ...................................................................................................................2 Allworx System Software Compatibility...........................................................................................
Server Software Release Notes – Release 6.8.3.1 Introduction This document is an overview of the new features in Allworx® Server software 6.8.3.1 and Allworx Phone firmware 1.8.2.1. Included in this document are: • Important Installation Tips • Descriptions of new features available on the Allworx platforms • Features that are not available on the Allworx platforms • List of fixed defects • List of known issues This document does not describe how to install and use the software.
Server Software Release Notes – Release 6.8.3.1 Important Installation Information 1. Downgrading from release 6.8 to earlier releases causes problems and is not supported. It is very important that you back up your system using OfficeSafe, prior to performing the upgrade. If a downgrade must be done, boot the server into Safe Mode and restore the backup. If a backup is not available, boot the server into Safe Mode, format the drive and install the older software.
Server Software Release Notes – Release 6.8.3.1 C. Log into the Allworx Administration page. D. Navigate to Phone System > Languages. E. If a language pack is listed in the Language Pack Installation and Removal section of the page with a Remove button, click the Remove button. F. Now the latest language pack file must be loaded (or re-loaded). Click the Browse or Choose button. G. Navigate to the location of the language file on the PC. Select the .alp file and click Open. H. Click the Install button. I.
Server Software Release Notes – Release 6.8.3.1 Software Features Supported by Allworx Platform Software Features Call Assistant PC Application Support Allworx Communications Center (Group Calendaring) Total number of users supported FXO Ports FXS Ports FXO/FXS Support for G.
Server Software Release Notes – Release 6.8.3.1 New Features in 6.8.3.1 None. New Features in 6.8.2.3 None. New Features in 6.8.1.5 Consult and Transfer of Follow-Me-Anywhere Calls Recipients of Follow-Me-Anywhere calls can consult and transfer callers to any Allworx extension. A quick transfer option can be configured to allow the recipient to transfer the caller to a specific handset with just two key presses.
Server Software Release Notes – Release 6.8.3.1 New Features in 6.8.0.x Follow-Me-Anywhere Calling The Follow-Me-Anywhere Calling feature allows inbound calls to be routed to an external number within call routes. Previously, external numbers were only allowed to be at the termination of the call route (the Finally attempt). Follow-Me-Anywhere Calling will play a repeating prompt during the connection attempt to the external party. This prompt identifies the source of the call and how to accept the call.
Server Software Release Notes – Release 6.8.3.1 call to their extension takes such as to their phone or other phones, their voicemail inbox, or to external numbers (see Follow-Me-Anywhere Calling). Programmable Call Park Handling Previous to 6.8, calls left parked on the system would time out after 10 minutes and then would be transferred to the default Auto Attendant. The System Administrator can now configure the parked call timeout (10 to 3600 seconds) and the call routing pattern at timeout.
Server Software Release Notes – Release 6.8.3.1 Fixed Defects Defect Number 6x 10x Release 6.8.3.1 9 9 4054 4055 24x Resolution 9 Web admin Business / Users page no longer hangs if a user has a blank last name. 9 Cause of infrequent loss of audio on 10x servers was eliminated. 9 Resolved source of occasional one-way audio with analog phones when logged into a Conference Center conference. Release 6.8.2.3 3981 3938 9 3936 9 9 9 The domain name is included in the From Address of SMS messages.
Server Software Release Notes – Release 6.8.3.1 Known Issues Defect Number 3713 6x 10x 24x 9 9 9 3490 9 9 9 3128 9 9 9 3117 9 9 9 3053 9 9 9 3014 9 9 9 Problem Description Follow-Me-Anywhere consult/transfer and Off-site Access to Outside Lines hang up functionality does not work with SIP trunks and SIP Gateways. The maximum number of Static Routes that can be handled by the server is 10.
Server Software Release Notes – Release 6.8.3.1 Third Party Compatibility Issues Remote phones behind Linksys® NAT devices stop functioning The Linksys BEFSR41 series NAT devices (and likely other models) have a bug where they can remap UDP ports on 20-minute boundaries. This can cause loss of audio during a call or the inability to place or receive calls. Multiple phones behind the same device will exhibit the problem much quicker than a single device. For best results, phone ports (e.g.
