User`s guide

Allworx Server Administrator’s Guide Version 7.6
1-866-ALLWORX * 585-421-3850 Page vii
www.allworx.com
Revised: 11/22/13
Dial Plan ...........................................................................................123
Dialing Rules ...............................................................................................123
Emergency Dialing .................................................................................124
Home Area Code Requirements ...........................................................124
Service Groups ............................................................................................124
Exceptions ..............................................................................................125
North American Numbering Plan Administration (NANPA) ....................125
Define Service Groups ................................................................................126
External Dialing Rules .................................................................................127
Remote Sites as Services ...........................................................................128
Audit PIN Codes ..........................................................................................129
Dialing Privileges Groups ............................................................................130
Toll Restrictions ...........................................................................................131
Managing Handsets in Dialing Privileges Groups ..................................131
Deleting Dialing Privileges Groups .........................................................132
Service Groups and Handset Outside Line Interaction Restrictions ............132
Unified Messaging ...........................................................................133
Access Voicemail and Email Messages ......................................................133
Common Mistakes in Forwarding Messages ...............................................134
External SMTP Accounts .......................................................................134
POP3 Client ...........................................................................................135
IMAP Client ............................................................................................135
Back Up and Restore Data .............................................................. 139
Configure Allworx Server Backups ..............................................................139
Restore Data Using OfficeSafe 7 ................................................................140
Server-to-Server Backup and Restore ........................................................142
Remote Allworx Phones and Port Expanders ...............................143
Phone or Port Expander behind a Third-Party Firewall ...............................144
Difficulty Connecting Calls ...........................................................................144
Multiple Remote Devices behind the Same Firewall ...................................145
Phones at Different Remote Sites, Each with a Firewall .............................147