User`s guide

Allworx Server Administrator’s Guide Version 7.6
1-866-ALLWORX * 585-421-3850 Page 63
www.allworx.com
Revised: 11/22/13
To manually add an Allworx phone:
1. Log in to the Allworx server admin page, navigate to the Phone System >
Handsets page, and click the add new Allworx Handset link in the SIP
Handsets section. The SIP Handset page displays.
2. Fill in the fields in the Allworx Handset section. The system requires an entry in
Description, Model, and MAC Address fields.
If there is an incorrect the MAC address entry, then when the phone boots on the
network, the server has a duplicate entry for this phone. The Plug-and-Play
registration continues with the system using the correct MAC address and does
not use the manually entered information.
3. Locate the Handset Configuration section, and select the Allworx phone model
from the drop-down list.
4. Enter the MAC Address information in the field. To locate the MAC Address
information on the phone:
a. Press the phone CONFIG soft key.
b. Use the up and down arrows to scroll to highlight Current Status/Info and
press the Select button.
c. Use the up and down arrow buttons to scroll to locate the MAC Address.
d. Press EXIT soft key twice to return to the main screen.
5. Click Add to add the new handset to the server.
10.2 Allworx Reach Handsets
The Allworx Reach application enables users to send or receive business phone calls
from an iOS or Android device. By creating a virtual handset on the device, users are
able to work from remote locations and continue to send, receive, hold, transfer, and
park calls; see the handset’s call history and business/personal contacts; and listen,
reply, forward, or create voicemail.
Without creating a handset, users can manage voicemail using the Allworx Reach
application. All options in the voicemail tab are available including listening, creating,
and sending messages.