User`s guide

Allworx Server Administrator’s Guide Version 7.6
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Revised: 11/22/13
7.2 Internal Dial Plan
There are two configuration modes for the Internal Dial Plan:
• Normal Mode - User and system extensions are a continuous range of 200
three-digit extensions or 2000 four-digit extensions numbers. The numeric range
varies between 1xx and 9xx. Examples: three-digit extensions between 100 and
299 or between 700 and 899. System functions (e.g., Speed Dials and retrieving
parked calls) are in other ranges not assigned to user extensions.
• Extension Mode - User and system extensions can be in any numeric range.
The server reserves only the operator digit (e.g.,0) and the PBX external dial
digit (e.g., 9). System functions begin with an asterisk (*). For example,
extensions can range between 100 and 899 or 1000 and 8999.
To view the Internal Dial Plan, navigate to Phone System > Dial Plan > Internal Dial
Plan, and click modify to change the dial plan. Normal mode is the default setting. Click
the Use Extension Mode check box to change modes. If the system is part of a
Multi-site network, the Allworx Server Administrator cannot change the Internal Dial Plan
between Normal Mode and Extension Mode.
In either mode, select the leading digit for groups of dialing patterns from a drop-down
list. Selecting a digit for one pattern affects the digits that are available for use with other
patterns. While making the selection, the system automatically adjusts the lists for other
dial patterns to include only valid remaining digits. For this reason, Allworx recommends
making selections starting at the top of the page.