User`s guide

Allworx Server Administrator’s Guide Version 7.6
1-866-ALLWORX * 585-421-3850 Page 23
www.allworx.com
Revised: 11/22/13
4 Upgrade Server Software
Before doing an upgrade, be aware that:
• If updating from Release 7.0 or lower, Allworx has made significant changes to
multi-site networking that require additional feature keys and configuration
steps in order for site-to-site features to continue to operate. Multi-site
networks will cease functioning until completing the server updates, procuring
and installing the new keys, and doing additional configurations on each site.
See the Allworx Advanced Multi-site Setup Guide on the Allworx portal. for
more details.
• Downgrading from one release to an earlier release results in undesirable
behavior and is not supported.
• Allworx highly recommends running an OfficeSafe backup prior to the upgrade
(See “Back Up and Restore Data” on page 139.).
• The upgrade requires a server reboot. Since this causes disconnections and
disruption of data, verify the system is idle (no phone or data users) when the
upgrade is done.
• After installing, close all browser windows and open a new browser window
before proceeding. If there is a browser session open during the upgrade, the
Allworx server admin page may not display properly.
• See page 5 for supported web browsers.
To upgrade the server:
1. Log in to the Allworx server admin page, and navigate to Maintenance > Update
page.
Note:
Upgrading from prior releases of the Allworx System Software to Release 7.6
requires installing a Software Upgrade Feature Key or that the server is in its
initial software warranty period (90 days).
Note:
Do not skip software releases to install Allworx System Software Release 7.6. If
upgrading from Release 7.3 or lower, upgrade to the next release in sequence
until the server is running Release 7.4. Then install Release 7.5, and finally
install Release 7.6.