User`s guide

Allworx Server Administrator’s Guide Version 7.6
1-866-ALLWORX * 585-421-3850 Page 205
www.allworx.com
Revised: 11/22/13
31 Allworx Interact Professional
Licensing
The Allworx Interact application enables users to control a handset with convenient
access to call history and contacts from the Allworx directory. The Allworx Interact
application also accesses personal directory contacts from the user’s Microsoft
®
Outlook
®
application.
• Allworx Interact - a free edition of the application is available to all Allworx
users and enables users to Answer, Ignore, End, or place calls on Hold.
• Allworx Interact Professional - a licensed edition of the application that offers
all of the Allworx Interact edition features as well as Transfer, Park, Conference,
and settings features.
Both Allworx Interact editions provide a user centric view of the Allworx business
directory. Therefore, a user can place a call to another directory contact with multiple
handsets without selecting an individual handset. The application works in conjunction
with any Allworx handset and does not disconnect the call.
In either edition, the Allworx Interact application does not provide voicemail support such
as voicemail indicators or the ability to retrieve a voicemail message.
The Allworx Server Administrator manages which users have access to the licensed
features of the Allworx Interact Professional application. Users that see the Allworx
Interact free screen pop-up feature and would like to upgrade to Allworx Interact
Professional should contact the Allworx Server Administrator to reserve a license or
make the user eligible to obtain a license from the server.
If the Allworx Server Administrator has installed the Allworx Interact Professional
Feature Key on the server, all users can use the free features of the Allworx Interact
application.
Users that upgrade from the Allworx Interact edition to the Allworx Interact Professional
edition see the licensing changes take effect on the next logout/login in the application.
Each Allworx Interact application requires a license for soft phone capability. The Allworx
Server includes one Allworx Interact Professional license. To add more Allworx Interact
Professional licenses requires purchasing and installing of additional Allworx Interact
feature keys. The Allworx Interact feature keys are available in increments one, five, or