User`s guide

Allworx Server Administrator’s Guide Version 7.6
1-866-ALLWORX * 585-421-3850 Page 199
www.allworx.com
Revised: 11/22/13
29 Parking Orbits
Use Parking Orbits to place a call on a system wide hold via a specially designated
extension number that any other handset in the system can retrieve. For example, users
can park a call from one office, walk to another location in the building, and then retrieve
that call at the new location. Parking is also helpful when used in conjunction with
Overhead or Zoned Paging such that another party may retrieve a parked call.
The Allworx server supports up to 59 parked calls at one time. Parking Orbit extensions
between 701 and 709
1
and 4950-4999
1
hold the parked calls. When parking a call, the
system assigns it the lowest available Parking Orbit number.
Servers in a Multi-site network can enable users at other sites to retrieve calls parked in
its Parking Orbits. To enable this, the server must participate in Multi-site Parking Orbits.
All sites that participate share 150 Multi-site Parking Orbits at extensions between 4800
and 4949
1
.
The Allworx Phone Guide describes how to place a call into and retrieve it from a
Parking Orbit. See the Advanced Multi-site Setup Guide for information on configuring
Multi-site parking.
29.1 Configure Call Parking Orbits
To configure the parked call timeout (10 to 3600 seconds) and the call routing
pattern at timeout:
1. Log in to the Allworx server admin page, and navigate to Phone System > Call
Park.
2. Locate the Call Park section, and click modify.
3. Transfer the call to any system extension or return to the Call Appearance of the
handset that originally parked the call. By default the timeout duration is set to 600
seconds and the routing is ‘Transfer call to the Default Auto Attendant’.
1. Extensions may vary per system. If using a non-default Internal Dial Plan, consult the My
Allworx Manager Phone Functions tab to determine what extensions to use for the
corresponding feature.