User`s guide

Allworx Server Administrator’s Guide Version 7.6
1-866-ALLWORX * 585-421-3850 Page 195
www.allworx.com
Revised: 11/22/13
2. Click on the Modify link for the handset.
3. Locate the Default Language list box.
4. Select the preferred language from the drop-down list.
5. Click Update to save the configuration.
28.4 Call Applications
Various applications (e.g. Auto Attendants, Queues) within the Allworx system play
audio prompts.
To control the language behavior of the prompts:
1. Log in to the Allworx server admin page, navigate to Phone System >
Languages.
2. Locate the Call application Language Settings section, and click the modify link.
3. Change the following individual settings:
28.4.1 Enable Language Change
When a call reaches an application, this setting enables the caller to switch languages.
To switch languages, callers must press the pound key twice (##). To enable callers to
change language, for the preferred application, check the box in the Display Language
Change box.
Option Description
Primary Prompts play in the Primary language. This overrides the call current language.
Secondary
Prompts play in the Secondary language, if installed. This overrides the call current
language.
Automatic
Prompts play in the call current language. For calls coming from an Outside Line or Call
Appearance, the system uses the default language of the call origin. If calls came from
some other application (e.g. the call came into a Queue from an Auto Attendant), the
system uses the language used in the previous application (e.g. Auto Attendant).