User`s guide

Allworx Server Administrator’s Guide Version 7.6
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www.allworx.com
Revised: 11/22/13
2. Locate the Actions section, and click View Call Routes.
3. Click Modify for the first Call Route.
4. Click add a connection attempt, if none are available. Under First connection
attempted (or any of the connection attempts), select the applicable Call Monitor
from the drop-down list and select the number of rings.
5. Press Update to save changes.
Like all other call routes, Call Monitors can have multiple connection attempts and
terminate when the user hangs up, transfers to Auto Attendant, transfers to voicemail,
transfers to queue, and dials a number after completing the connection attempts.
27.3 Configure Call Monitor with an Allworx IP
Phone
Configure the Allworx IP phone Programmable Function Keys (PFK) to display the status
of and answer a Call Monitor. All phones with a PFK defined for a particular Call Monitor
ring when routing a call to that Call Monitor.
To configure the PFK:
1. Log in to the Allworx server admin page, navigate to Phone System > Handset,
and locate the SIP Handset.
2. Click the View Configuration link.
3. Locate the Programmable Function Keys (PFK) section, and click Modify.
4. Select Call Monitor from the drop-down list for the targeted PFK.
5. Locate the Type heading, and click define for this Key.
6. Select the applicable Call Monitor for the PFK from the Monitor drop-down list.
7. Click the drop-down arrow, and select the Ring Type. This sets a unique ring so
the user can distinguish Call Monitor calls from other calls to this phone.
Note:
Users can program one or more Call Monitors into a call route.