User`s guide

Allworx Server Administrator’s Guide Version 7.6
1-866-ALLWORX * 585-421-3850 Page 187
www.allworx.com
Revised: 11/22/13
27 Call Monitors
Call Monitors are call routing destinations that enable one call to ring multiple phones.
Multiple calls can ring a single Call Monitor. Calls are answered in first in, first out (FIFO)
order.
Features of Call Monitors:
• Ring multiple Allworx IP phones on the system with a single call.
• Stack multiple ringing calls to a single Call Monitor extension.
• Up to ten available Call Monitors.
• Configure Allworx handsets for multiple Call Monitors.
• Configure Allworx handsets for multiple occurrences of the same Call Monitor.
• Configuring a Call Monitor
27.1 Modify the Call Monitor Description
To modify the description of the Call Monitors:
1. Log in to the Allworx server admin page, navigate to Phone System > Call
Monitors.
2. Locate the Action section, and then select Modify. The system supports up to ten
Call Monitors.
3. Click Update to accept the new description and return to the Call Monitor screen.
27.2 Set up the Call Monitor in the Call Route
The system programs call monitors into call routes via a selection on the call routing
configuration screen.
To assign a call monitor to a specific extension or call route:
1. Log in to the Allworx server admin page, navigate to Phone System >
Extensions, and locate the extension.