User`s guide

Allworx Server Administrator’s Guide Version 7.6
Page 180 1-866-ALLWORX * 585-421-3850
www.allworx.com
Revised: 11/22/13
The Allworx Server Administrator can configure the Auto Attendant to enable
dialing digits 0 through 9 as single-digit Menu Shortcuts. Dialing the digit transfers
a caller to a designated extension or another Auto Attendant. Select an extension
in the drop-down menu for the corresponding digit.
The default assignment is ‘0 – operator’.
1
3. Click Update to save the settings.
Dial-By-Name
Prompt
• Do not play
• Play (Default)
Prompt: Press 1 to dial by name.
Dial-By-Name
Spell Options
• spell first or last name
• spell last name
• spell first name
Select the spelling method for the Dial-By-Name option.
Dial-By Directory
Menu (#2)
• Disabled
• Enabled (Default)
Enable the caller to listen to a list of users and
extensions, and then enter an extension.
Note: The system automatically disables Dial-By-
Directory if there are more than 50 users assigned to
the Auto Attendant
Dial-By-Directory
Prompt
• Do not play
• Play (default)
Prompt: Press 2 for a listing of all users and extensions.
Note: The system automatically disables Dial-By-
Directory if there are more than 50 users assigned to
the Auto Attendant.
Dial-By-Directory
List Order
• List in extension order
• List in name order
Controls the order in which the directory is spoken.
Dial It Now Prompt
• Do not play
• Play (default)
Prompt: If you know your party's extension you may dial
it now.
End Call Prompt
• Do not play
• Play (default)
Prompt: Press 9 or hang up to end your call.
Repeat Options
Prompt
• Do not play
• Play (default)
Prompt: Press * to listen to these choices again.
Speed Dial
Numbers
• Allowed
• Not Allowed (default)
(support for dialing 350-399, 34000-34999
1
from main
menu)
(listed as *250-*299 AND *24000-*24999)
Default Extension
Select an option from the
drop-down list.
Only transfers to this extension if there is no answer
within 8 seconds.
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Extensions may vary per system. If using a non-default Internal Dial Plan, consult the My Allworx
Manager Phone Functions tab to determine what extensions to use for the corresponding feature.
1. Extensions may vary per system. If using a non-default Internal Dial Plan, consult the My
Allworx Manager Phone Functions tab to determine what extensions are to for the
corresponding feature.
Field Options Prompt/Description (if applicable)