User`s guide

Allworx Server Administrator’s Guide Version 7.6
1-866-ALLWORX * 585-421-3850 Page 7
www.allworx.com
Revised: 11/22/13
2.2 User Roles and Permissions
The Allworx Server Administrator can assign User Permission Levels to users to
delegate some of the administrative task management. See “Role Permissions” on
page 8 to see the administrative tasks and delegation permissions.The users can
access the management task administrative web pages using their Allworx username
and password.
2.2.1 User Roles
The available user roles include:
Server Administrator: predefined system administrator with access to manage all
functions of the server. The Allworx Server Administrator assigns roles, manages the
server administrative functions, manages day-to-day phone system settings, manages
the network and VoIP settings, and initiates system backups and/or reboots.
System Administrator: access to manage the administrative functions of the server.
The user permission setting does not enable this role to change the password of the
Allworx Server Administrator. However, the Allworx Server Administrator can change the
password of the System Administrator.
Phone Administrator: access to manage day-to-day phone system settings including
changes to system recordings as well as adding, changing, and deleting users,
extensions, and handsets.
Network Administrator: access to manage the Network and VoIP settings, as well as
SIP proxies and SIP gateways outside lines.
Support Technician: access to initiate system backups and reboots as well as
managing logging operations.
Note:
To enable one user to have roles on different servers in a multi-site network, the
Allworx Server Administrator must create separate user accounts for the user on
each server, and then assign the roles on each server. Use different usernames
for each user account.
Note:
The Allworx Server Administrator can assign users to manage queue and auto
attendant recordings. See “User Template Settings” on page 51 for more
information.
Note:
The Allworx Server Administrator can assign users to manage individual queue
settings or queue supervisor. See “User Template Settings” on page 51 for more
information.