User`s guide

Allworx Server Administrator’s Guide Version 7.6
1-866-ALLWORX * 585-421-3850 Page 167
www.allworx.com
Revised: 11/22/13
• Emergency CID. The page displays all handsets on the system in the table
under the Handset Emergency Caller ID Number Assignments section. Click
the Modify link, and then select a Caller ID Number from the drop-down list.
• Handsets. Locate the specific handset, and click the link with the IP address.
This opens an Allworx system administration window. Navigate to the
Configuration > Preferences page, and then select the Modify link. Locate
the Emergency Caller ID Number, and enter a new or existing CID number.
2. Click Update. If using the second option, the system requires a phone reboot to
display the changes on the servers admin page.
From the handset CONFIG menu:
1. Press the CONFIG soft key, and use the UP/DOWN arrow buttons to scroll
through the menu.
2. Highlight PREFERENCES and press the SELECT button.
3. Use the UP/DOWN arrow buttons to select the Emergency Caller ID Number
option, and press the SELECT button.
4. Enter the Emergency Caller ID number, and press the SELECT button
5. Press the EXIT soft key repeatedly until Save to Flash displays.
6. Press the YES soft key.
7. Reboot the phone
23.2.2 Emergency CID displayed on Admin page
When adding a new Emergency Caller ID number via the phone admin page or CONFIG
menu, the server creates an Emergency CID entry in the Emergency Caller ID Numbers
table on the Allworx server admin page and displays it in green text. Log in to the Allworx
server admin page and navigate to Phone System > Emergency CID to see if the
Emergency CID was set on any handsets.
The system uses the Description of the handset as the Location and the Service Group
Note:
When assigning an Emergency CID number to a handset from the Allworx server admin
page, the Caller ID number does not display on the phone admin page or under the
CONFIG menu.