User`s guide

Allworx Server Administrator’s Guide Version 7.6
Page 158 1-866-ALLWORX * 585-421-3850
www.allworx.com
Revised: 11/22/13
2. Dial the extension of the person to consult.
3. Press *# to end the consultation and return to the caller.
19.2 Announced (Attended) Transfer
1. Press *# to obtain a dial tone while placing the caller on hold.
2. Dial the extension to transfer the caller, talk to the new recipient, and hang up to
complete the transfer.
19.3 Unannounced (Blind) Transfer
1. Press *# to obtain a dial tone while placing the caller on hold.
2. Dial the extension to transfer the caller and hang up to complete the transfer.
19.4 Quick Transfer
While on an active call, users can blind transfer the call to their primary phone using *7.
To designate a Primary Phone:
1. Log in to the Allworx server admin page, navigate to Business > Users, and
locate the user.
2. Click the Modify link in the action column.
3. Locate the Follow Me Calling section, and check the appropriate check boxes.
See “To configure the prompt content and the acceptance method for user
extensions:”, step “3” on page 157 for definitions.
4. Select a handset from the Primary Phone drop-down list. The Primary Phone
selection is independent of the user’s regular phone assignment and call routing.
It can be any phone in the system.
5. Click Update to save changes.
Note:
The consult and transfer features do not work if connecting any of the parties via a SIP
Trunk or SIP Gateway.