User`s guide

Allworx Server Administrator’s Guide Version 7.6
Page 150 1-866-ALLWORX * 585-421-3850
www.allworx.com
Revised: 11/22/13
2. Create System extensions:
a. Click the add new Extension link.
b. Enter the number for the system extension. Click the show available link for
available extensions.
c. Enter a description for the extension and proceed to Step 3e.
3. Configure a User extension:
a. Click the View Call Routes link for a user. The View Call Route page displays.
b. Click the Modify link next to a presence to update the call route. The Modify
Call Route page displays.
c. Locate the Call Route Selection, and check the boxes for Apply these changes
to the selected presence(s). The system applies any saved changes to all the
selected presences.
d. Locate the On calls from callers section and select the radio button to Modify
Primary Route or Modify On Busy Route.
On Busy Route: To avoid having callers hear a busy signal when calling a
User extension, configure an alternative On Busy call route.
e. Locate the Call Route section, if there is not a connection, click the add a
connection attempt link. If the First connection attempt is already
established, skip the next step, if preferred.
4. Select the destination, number of rings, and ring tone. The drop-down menu that
displays in the First connection attempt section provides a list of Handsets, User
Extensions, Call Monitors, and the Follow Me option.
5. Configure the Finally route, the ending for an unanswered call.
For User extensions, the Allworx Server Administrator can assign any changes
made to the call route of one presence to the other presences by checking the
apply these changes to all of my presences checkbox.
Note:
There are minimal differences between the ring tone selections. Acquire additional
variety by selecting different ring tone families. Select the ring tone family within the
on-phone configuration menu. See the Phone Guides for more information.