User`s guide

Allworx Server Administrator’s Guide Version 7.6
1-866-ALLWORX * 585-421-3850 Page 143
www.allworx.com
Revised: 11/22/13
17 Remote Allworx Phones and Port
Expanders
A remote device is a phone or port expander on a different Local Area Network (LAN)
than the Allworx server. For example, the Allworx server is at the company main office
but an employee has an office phone at home. The Allworx Server Administrator can
configure the system so that calls to and from that phone work just as though the
employee was at the company main office. Similarly, the Allworx Server Administrator
can configure analog phones and CO lines on a remote port expander to seamlessly
integrate into the network and dial plan of the server.
See “General Network Configuration Requirements” on page 25 before setting up
Remote Allworx devices.
To configure remote Allworx devices:
Configuring a remote phone or port expander requires setting two configuration
parameters on the device.
1. Log in to the Allworx server login page, navigate to Network > Configuration,
and locate the server Wan TCP/IP Address. If the Allworx server network mode is
set to LAN Host, locate the Public IP Address parameter.
2. Write the IP address down, and then navigate to Servers > VoIP and locate the
Plug ‘n’ Play Secret Key line.
3. Click the show link, and write the key down.
To enter the Boot Server IP and Plug ’n’ Play Secret Key into the phone, press the
Config soft key and select the Network Settings menu. To enter the information into an
Caution:
Allworx cannot guarantee the correct routing of 911 emergency calls for remote Allworx
phones and analog handsets attached to remote Allworx Port Expanders. Do not
configure remote handsets if using to place 911 calls.
Caution:
If there is an interruption between the network connection between the Port Expander
and the Allworx server, regular use of the Port Expander FXO and FXS ports is not
possible. The only option for placing calls through a Port Expander that does not have a
functional network connection to its Allworx server is to plug an analog phone into the
Power Fail port. The CO line connected to FXO port 1 routes the calls placed using this
phone. No other ports are functional.