User`s guide

Allworx Server Administrator’s Guide Version 7.6
1-866-ALLWORX * 585-421-3850 Page 141
www.allworx.com
Revised: 11/22/13
guides for the specific product model for more details. The procedure for
restarting in Safe Mode from the server application is the same for all products.
2. Navigate to Maintenance > Restart page on the web administration interface.
3. Check the box for Restart Allworx Server. Select Enter Safe Mode after restart.
4. Click Restart Now. A warning banner displays. Click Continue. The Allworx
server powers down and then powers back up in Safe Mode.
Once the system powers up into Safe Mode, access the Safe Mode web page.
5. Locate the OfficeSafe section of the screen; enter the IP Address of OfficeSafe
PC plugged into the server’s LAN port.
6. Click Restore from OfficeSafe.
7. Click Accept on the Confirm Restore Request dialog box to begin the restore.
Depending on the size of the backup data (and the performance of the network
and OfficeSafe PC), it may take several minutes or perhaps over an hour for the
backup to be restored, if there are several gigabytes of data to recover. A
“Restore was successful” message displays in the Status pane on the Safe Mode
page when the operation completes.
8. Click Reboot in Normal Mode and select the Reboot button.
9. Reconnect the LAN devices and log in to the server after the Allworx server has
restarted.
Caution:
Do NOT select Reboot the Allworx server in Normal Mode with Factory Defaults
restored. This causes losing the restored settings during the reboot. If this happens, start
the entire restore operation over again.