User`s guide

Allworx Server Administrator’s Guide Version 7.6
1-866-ALLWORX * 585-421-3850 Page 139
www.allworx.com
Revised: 11/22/13
16 Back Up and Restore Data
It is critical to back up the Allworx server frequently. In the event of a server failure,
restore the system from the backup. Configure the Allworx server to create the backup
as frequently as needed, including daily backups. Take a few minutes to assess how
much data loss is acceptable in the event a restore from a system backup is necessary.
Do backups before updating system software or when making configuration changes.
Server backups are set up for restoring the entire Allworx server disk, not a specific file.
The Allworx server initiates backups. The server sends the backup data to a PC for
storage. Verify the backup PC is running the Allworx OfficeSafe application and the
server has a network path to the PC.
There are two generations of the OfficeSafe application, OfficeSafe 5 and OfficeSafe 6/
7. Allworx recommends OfficeSafe 7. Backup files created by OfficeSafe 5 are not
compatible with OfficeSafe 7. If upgrading the OfficeSafe application on the service PCs
from version 5 to version 6, make new backups of all servers, as soon as possible. The
Allworx Administration Guide provides Instructions for using OfficeSafe 5 for server
software versions 7.4 and lower. Those publications are available on the Allworx Partner
Portal (www.allworxportal.com). For instructions on using OfficeSafe 7, download the
Allworx OfficeSafe 7 Operations Guide from the Portal.
16.1 Configure Allworx Server Backups
The Allworx Server Administrator can initiate immediate, one-time backups or schedule
the backups to run periodically.
To schedule periodic backups:
1. Log in to the Allworx server admin page, navigate to Maintenance > Backup >
Modify.
2. Set the Backup Start Time to have the backup done automatically at the
appointed time of the day.
3. Set the IP Address and the TCP/IP Port to be the same as those of the PC
running OfficeSafe. In OfficeSafe 7, obtain these values from the OfficeSafe
under Tools > Options > Network.