User`s guide

Allworx Server Administrator’s Guide Version 7.6
1-866-ALLWORX * 585-421-3850 Page 137
www.allworx.com
Revised: 11/22/13
Example 2
Example 3
Example 4
Requirements
Tom is a remote user of the system and does not have a phone. His extension is
configured to send all calls directly to his voicemail. He does not want to call in to
get his voicemail, but instead wants all email and voicemail messages sent
directly to his external email account ([e-mail]).
Configuration
Set up an Allworx server User Message Alias for Tom to forward all his
messages to his external email account. Create a new message alias such that:
Email Alias is set to tom.
Members is set to [e-mail].
Commentary
Tom will get all his email and voicemail messages using his external email
account. Since the system deletes the messages off the server after forwarding,
he does not need to periodically delete anything.
Requirements
Tom will use the Allworx server for his email. He wants to use his phone to listen
to voicemail messages, but does not want them sent to his email account.
Configuration
Set up Tom’s Allworx server POP3 Mail Transfers configuration to transfer only
email messages.
Set up Tom’s PC email application to POP email off the Allworx server without
leaving a copy on the server.
Commentary
The server deletes Tom’s email messages as soon as they are POP’d to his PC
email application. Voicemail messages will be kept on the server until he deletes
them via his phone.
Requirements
Tom will use the Allworx server for his email. He wants to use his phone to listen
to voicemail messages and wants those messages sent to his email account as
well.
Configuration
Set up Tom’s Allworx server POP3 Mail Transfers configuration to transfer both
email and voicemail messages (the default).
Set up Tom’s PC’s email application to POP email off the Allworx server while
leaving a copy on the server until he deletes the message on his PC.
Commentary
Tom can to listen to his voicemail messages on his phone or on his PC (via
email). If he deletes a voicemail message using his phone, it will not be deleted
on his PC. However, if he deletes a voicemail from his PC, it will be deleted from
the server, making it no longer available on his phone. He will have to
periodically delete messages from his PC so that he doesn’t exceed his
message quota on the server.