User`s guide

Allworx Server Administrator’s Guide Version 7.6
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Revised: 11/22/13
Enable the IMAP protocol in the Network > Configuration > Modify page. In addition,
the port number and maximum number of connections can be set on the Servers >
Email > Modify page.
Configure each user’s PC email application so it can send and receive messages from
the Allworx server. The details depend on the application but require server information:
• Enter the IP address of the Allworx server’s LAN TCP/IP Address (from the
Network > Configuration > Modify page) as the incoming IMAP server
address.
• Enter the same address as the outgoing SMTP server address.
• Enter the Allworx login name and password for the user as the IMAP user and
password.
• Do not use Secure Password Authentication (SPA).
• Do not use SSL to communicate with the Allworx server.
• Do not use authentication for the outgoing server.
Access Examples
Example 1
Note:
Enabling the IMAP protocol requires a Mobile Link Feature Key on the Allworx server.
Requirements
Tom (login name tom) does not expect to get email at his Allworx server address,
but instead uses an external email account ([e-mail]). His Allworx
server voicemail should be sent to the external email account, but it should also
be available from his phone.
Configuration
Set up an Allworx server User Message Alias for Tom to forward all his
messages to his external email account as well as keep a copy on the Allworx
server. Create a new message alias such that:
Set the email Alias to tom.
Set members to tom and [e-mail].
Commentary
Tom will use his phone to delete old voicemail messages. If any email is sent to
his Allworx server account, it will be forwarded to his external account, leaving a
copy on the Allworx server. If email accumulates on the server, he needs to
periodically connect with a POP email client to delete the old email messages.