User`s guide

Allworx Server Administrator’s Guide Version 7.6
1-866-ALLWORX * 585-421-3850 Page 135
www.allworx.com
Revised: 11/22/13
Use personal email accounts for individual users. Configure the user’s Internet email
service account on their Business > Users > Modify page. If configuring a personal
email account for a user, the system uses the user’s account rather than the global
account that was set up on the Email Server page. For user-specific accounts to be
functional, configure a global SMTP email account.
15.2.2 POP3 Client
Using the POP3 Mail Transfers section of the Business > Users > Modify User page,
configure each Allworx user so that a POP3 request to transfer email to a POP3 client
will work:
• Email and voicemail messages.
• Email messages only.
• No messages.
Only the first option transfers voicemail messages to the PC’s inbox.
Configure an email program on the PC that each user receives messages to pop the
messages from the Allworx server.
Use the following information to configure the email program:
• Enter the IP address of the Allworx server LAN TCP/IP Address (from the
Network / Configuration page) as the incoming POP3 server address.
• Enter the same address as the outgoing SMTP server address.
• Enter the Allworx login name and password for the user as the POP3 user and
password.
• Do not use Secure Password Authentication (SPA).
• Do not use SSL to communicate with the Allworx server.
• Do not use authentication for the outgoing server.
15.2.3 IMAP Client
IMAP synchronizes email so that users can access an account from multiple locations.
Note:
Most email programs enable leaving the messages on the server when transferring to
the PC. When using this feature, the user may eventually exceed the inbox quota on the
server. To avoid this, Allworx recommends enabling the email program to:
• Delete all the server email after N days
• Delete the email when the user deletes it on the PC.