User`s guide

Allworx Server Administrator’s Guide Version 7.6
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Revised: 11/22/13
14.8.2 Deleting Dialing Privileges Groups
Click the Delete link to remove the dialing Privileges Groups. However, the Allworx
Server Administrator cannot delete the default group or groups with assigned handsets.
Therefore, move all handsets into other groups to delete the group.
14.9 Service Groups and Handset Outside Line
Interaction Restrictions
Use Service Groups to direct the placement of outbound calls to particular services. The
server selects the first idle service in the group. However, the Allworx Server
Administrator can configure a handset to restrict its use of lines further when placing an
outside call. According to the number dialed, the system locates the configured Service
Group for a particular outbound call.
• After finding the first idle service in the group, the Outside Line Selection Method
in the handset Call Appearance Dialing Privileges Group is checked.
• If the idle service is restricted for the handset, then it finds the next idle service
and requires the handset to check again.
• This continues until the system finds a non-restricted idle service to place the
call.
If the system cannot find a non-restricted idle service, the caller hears a fast busy signal
indicating that there are no available outside lines.