User`s guide

Allworx Server Administrator’s Guide Version 7.6
Page 128 1-866-ALLWORX * 585-421-3850
www.allworx.com
Revised: 11/22/13
Leading Digits, and 0 Append Trailing Digits. In this case, the user dials 1234567 and the
area code is 585, the output dial string is 15851234567.
Example 2:
Adding an area code with “Area code dialed”. The Allworx Server Administrator adds a
rule with Leading Digits “aaa”, 10 Total Digits, 0 Delete Digits, 1 for Insert Leading Digits,
and 0 Append Trailing Digits. In this case, the user dials 5851234567, and the output dial
string is 15851234567.
Example 3:
Adding an area code with “1 + area code dialed”. The Allworx Server Administrator adds
a rule with Leading Digits “1aaa”, 11 Total Digits, 0 Delete digits, 0 Insert Leading Digits,
and 0 Append Trailing Digits. The user dials 15851234567, and the output dial string is
15851234567.
3. Select the preferred Service Group from the drop-down list.
4. Click Update to save the changes.
14.5 Remote Sites as Services
The Allworx Server Administrator can select remote sites as services for handling
outbound calls. If the line selection process results in a routing call to a remote site, the
call connects using one of the remote sites’ outside lines. The dialing rules configured on
the remote site determines which of its lines to use and how to dial the number (e.g. with
or without area code).
It is possible to configure the dial plans on multiple sites accidentally so that the system
routes a call back and forth among the sites. The Allworx server automatically prevents
this from occurring. If a call comes to a server from a remote site, the receiving server
does not forward the call to the same or other remote sites. If the dialing rule that the call
is using on the receiving site includes any remote sites, the system skips the remote
sites and use another outside line service.
Note:
Remote sites should not be the only method available to place external calls. Loss of
Internet connectivity between the local site and the remote site (at either end) may
disable the ability to place calls including 911 Emergency calls.