User`s guide

Allworx Server Administrator’s Guide Version 7.6
1-866-ALLWORX * 585-421-3850 Page 127
www.allworx.com
Revised: 11/22/13
14.4 External Dialing Rules
Configure the area codes for two reasons: (1) To use the correct service for the local and
other area codes and (2) to use the correct number of digits when placing the call. The
Dial Method controls whether or not to include the area code when the placing the call. If
the area code is not properly configured for the local rules, the system may not correctly
place local calls.
To configure area codes:
1. Log in to the Allworx server admin page, navigate to Phone System > Dial Plan,
and locate the External Dialing Rules section.
2. Locate Automatic Route Selection and click the add new rule link or the Modify
link of a specific rule.
Example 1:
Adding an area code with “Area code NOT dialed”. The Allworx Server Administrator
adds a rule with 0 Leading Digits, 7 Total Digits, 0 Delete Digits, “1aaa” for Insert
Field Description
Leading Digits
User dialed digits. For areas that require dialing the area code or other
type exchange, this is the aaa (area code). For areas that require dialing
1 + area code (or other exchange), this is 1aaa (aaa is the area code/
exchange).
Total Digits
Number of digits (1 to 24) including digits 0-9 dialed by the user for the
pattern.
Delete Leading Digits
Number of the first 0 to 24 caller-dialed digits deleted from beginning of
the dial string before sending the request to a service group.
Insert Leading Digits
Digits not dialed by the user. Inserted at the beginning of the dial string
after deleting leading digits before the string passes to the remote
device. It is possible to insert 0 to 24 digits (0-9), #, *, or pauses (P).
Append Trailing Digits
Digits added to the end of the dial string - 0 to 24 digits (0-9), #, *, or
pauses (P).
Service Group
Options include:
• All CO Lines
• All CO Lines & SIP Gateways
• All SIP Gateways
• All SIP Proxies
• All Trunk Devices
• Including any added service groups
• No Devices