User`s guide

Allworx Server Administrator’s Guide Version 7.6
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www.allworx.com
Revised: 11/22/13
call route associated with it. Navigate to Phone System > Outside Lines and click the
Modify link on any one of the outside line types. The Outside Lines page displays.
The Call Route section directs the call coming into the system through Digital Line 1
channel 01.
To configure the DID Lines:
Configure each of the incoming lines that will use DID blocks.The following line types
can use DID blocks:
Click on Routed using DID Block(s) and check the block(s) to use for this outside line.
13.6 Handle Anonymous Calls
Anonymous Call Handling provides the Allworx Server Administrator a way to handle
calls when the caller has requested privacy.
1. Log in to the Allworx server admin page, navigate to Phone System > Outside
Lines, and click the modify link to configure Anonymous Call Handling to routes
private calls normally on the system or to any user or system extension, including
the operator. Not all ITSPs support Anonymous Call Handling.
2. Click Update to save the changes.
Call Route Description
Extension
Routes incoming calls to a User or System extension. Using a System
Extension provides more call routing flexibility and enables using a
common route for multiple lines.
Auto Attendant
Routes an outside line to an Auto Attendant, it goes to the designated
Auto Attendant defined in the Default Auto Attendant section.
Voicemail for user Incoming calls go directly to a voicemail box for a User.
Routed using DID Block(s)
When using DID blocks for incoming calls, enable the DID block for the
outside line or each preferred channel, if using digital lines (See “Direct
Inward Dialing (DID)” on page 163. for more information).
• T1/PRI • SIP Proxy
• T1/RBS • SIP Gateway
Note:
For Digital lines, do this for each channel. If all channels use the same settings, check
the Apply settings for this line to all lines with the same Port box.