User`s guide

Allworx Server Administrator’s Guide Version 7.6
Page 94 1-866-ALLWORX * 585-421-3850
www.allworx.com
Revised: 11/22/13
12.1 Configure Shared Call Appearances
After creating the Shared Call Appearance, each has all the attributes assigned to a
normal Call Appearance (Caller ID, hold music, etc.). Outbound Caller ID is common for
all outbound calls on a given Shared Call Appearance. If deleting a Shared Call
Appearance, the server removes it from all handsets.
To create a Shared Call Appearance:
1. Log in to the Allworx server admin page and navigate to Phone System >
Shared Appearances.
2. Click the add new shared call appearance link. The Shared Call Appearances
dialog box displays.
3. Update the Description field, and then update the Number of Lines field. The
Number of Lines field is the number of PFKS that are assigned to the handsets.
4. Click Add to save the new Shared Appearance.
To Modify Shared Call Appearances:
1. Log in to the Allworx server admin page, navigate to Phone System > Shared
Appearances and locate the Shared Call Appearance description in the table.
2. Click the Modify link. The Shared Call Appearances dialog box displays.
3. Update the Description field, and then update the Number of lines field (this is
number of PFKs).
4. Click Update to save changes.
To view the associated handsets:
1. Log in to the Allworx server admin page, navigate to Phone System > Shared
Appearances and locate the Shared Call Appearance description in the table.
2. Click the associated Show Handsets link.
Note:
The Number of Lines is not available for change as this affects the number of PFKs on all
phones, rendering some phones unable to support the Shared Call Appearance feature.