User guide
System Administrator’s Guide – Release 7.5
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Revised: April 9, 2013
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10.4 Generic SIP Phones
To configure a 3
rd
-party SIP phone:
1. Navigate to Phone System > Handsets.
2. Click the add new Generic SIP Handset link. The SIP Handset page
displays. If the link is unavailable, purchase more licenses.
3. Fill in the fields in the SIP Handset section. The system requires an entry in
the Description field.
4. Locate the Handset Configuration section and enter the Number of Lines.
5. Enter a Login ID and Password for the phone to authenticate with the server.
Note: The Login ID must be unique. Do not use the same Login ID on multiple phones.
6. Click Add to add the new handset to server.
7. Configure the 3
rd
-party phone following its particular configuration instructions
using the User ID, Login ID, (shown on the updated Phone System >
Handsets page), and the entered password. 0.
When registering a phone with the server, its entry on the Handsets page will
indicate it is registered that by displaying an expiration date and time.
Note: Each Generic SIP handset requires a license in order to operate. Server keys
provide licenses. Allworx Server Administrators can add a small number of
handsets without a key (2 on 6x12 and 6x; 5 on the 24x and 48x). Generic SIP
handsets that are on the system prior to upgrading to 7.5 will continue to operate
without licensing. Available feature keys provide one, five, or 10 licenses each. To
enable larger numbers of Generic SIP handsets, install multiple feature keys of the
same or different license counts.
Note: Allworx 6x12 servers are limited to a maximum of two (2) generic SIP phones.
Since the Allworx Server Administrator can install two without a license, no feature
keys are required for 6x12 servers.
10.5 Analog Phones
To connect an analog phone to the server:
1. Plug the phone into one of the server’s FXS phone ports reserved for Inside
Phone Extensions.
2. Lift the phone receiver so that the phone is off hook, and refresh the browser
window. The phone displays in the Analog Handsets section of the page.
3. Hang up the phone receiver. 0.
Note: Analog phones plugged into Port Expander FXS ports do not automatically display
on the Handsets page, add manually.