User guide

System Administrator’s Guide Release 7.5
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Revised: April 9, 2013
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6. Reboot all phones, and enable Multi-site on the Primary site.
a. Navigate to Network > Multi-Site > modify.
b. Go to the Configuration section, and click the Controller Site button..
.
7. Enable Multi-site on all of the Branch sites and Accept all sites into the
network on the Primary site.
a. Navigate to Network > Multi-Site > modify.
b. Go to the Configuration section and click the Branch Site button.
.
8. Verify that the multi-site network is operating properly. Run the Multi-site
Tests on the Network > Multi-Site page and place calls between all
combinations of servers. 0.
7.2 Important Notes
Note: If installing Generic SIP phones on the system, Internal Dial Plan changes can
modify the configuration on the server such that the Generic SIP phones no
longer register.
To examine the configuration:
1. Navigate to Phone System > Handsets.
2. Examine the User IDs for the installed Generic SIP phones.
3. Determine if the registration configuration for each Generic SIP phone is the
same or different from the current User ID on the server Handsets page. If
there is a difference, modify the on-phone configuration to match the new
User ID. 0.
Note: Allworx user guides frequently refer to dialing patterns based on the factory default
Internal Dial Plan. After making changes to the dial plan, My Allworx Manager's
Phone Functions tab automatically updates with the new digits. Print and distribute
this sheet to all end users. Users can view the Phone Functions Reference Card
by navigating to Phone System > Dial Plan and view the Phone Functions
Reference Card.
Note: Changing the Operator to something other than “0” will not automatically change
the Operator digit shortcut in the Auto Attendants. If the Operator digit is changed,
manually update the Auto Attendants shortcuts. To update manually, see Chapter
26, Auto Attendants.
7.3 Multi-site Calling
For reliable calling between sites in a multi-site network, all Allworx servers must have
the same software release, extension length, and internal dial plan.