User guide

System Administrator’s Guide – Release 7.5
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Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
Revised: April 9, 2013
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• Default Extensions, extensions accessed by Shortcuts, and “Dial By Directory”
listings of Auto Attendants
• Call Detail Records (prior records are unaffected by the change)
• Off hook digits dialed for handsets
7.1.3 Functions Not Changed
The following are not affected:†
• Personal Speed Dials (these are stored on the phones so they must be modified
by the users)
• System Speed Dial extensions (350-399, 34000-34999)
• Call Park extension and Parking Orbits (700-709)
• Auto-Attendant extensions (400, 431-439)
• Door Relay (403)
• Message Center (404)
• Conference Center (408)
• Paging extensions (460-469)
• Queue extensions (4400-4409, 4410-4419)
• Modifying Internal Dial Plan
There are two configuration modes for the Internal Dial Plan:
• Normal Mode – User and system extensions are in a continuous range of 200
(3-digit extensions) or 2000 (4-digit extensions) numbers. The numeric range can
be anywhere between 1xx and 9xx. Examples are 3-digit extensions between
100 and 299 or between 700 and 899. System functions (e.g. Speed Dials and
retrieving parked calls) are in other ranges that are not assigned to user
extensions.
• Extension Mode – User and system extensions can be in virtually any numeric
range. Only the operator digit (e.g. zero ‘0’) and the PBX external dial digit (e.g.
nine ‘9’) are reserved. System functions begin with an asterisk (*). For example,
extensions can be anywhere between 100 and 899 or 1000 and 8999.
The Phone System > Dial Plan > Internal Dial Plan > modify page includes a table
that depicts the Internal Dial Plan. Change the dial plan by clicking the Modify link.
Normal Mode is the default.
†
Extensions may vary per system. If you are using a non-default Internal Dial Plan, consult the
Phone Features tab of the My Allworx Manager page to determine what extensions are being
used for the corresponding feature.