User guide

System Administrator’s Guide – Release 7.5
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Revised: April 9, 2013
Page 190
27.3 Call Monitor with an Allworx IP Phone
Configure the Allworx IP phones for the Call Monitor.
Configure the Allworx IP phone Programmable Function Keys (PFK) to display the
status of and answer a Call Monitor. All phones with a PFK define for a particular Call
Monitor will ring when a routing call to that Call Monitor.
To configure the PFK:
1. Navigate to Phone System > Handset.
2. Click the View Configuration link for the appropriate SIP Handset.
3. Go to the Programmable Function Keys (PFK) section, and click Modify.
4. Select Call Monitor from the drop-down menu for the targeted PFK.
5. Click define for this Key under the Type heading, the following pop-up
displays:
6. Select the applicable Call Monitor for the PFK from the Monitor drop-down
list, in the above example this is Monitor 0.
7. Set the Ring Type from the drop-down list. This sets a unique ring so that the
user can distinguish Call Monitor calls from other calls to this phone.
8. Click Done to complete the assignment.
9. Click Update to save the new PFK setting. 0.
In addition, the Allworx Server Administrator can program an Allworx IP phone to
display:
• Multiple Call Monitors per phone to track more than one Call Monitor.
• Multiple occurrences of the same Call Monitor. This enables a user to take more
than one call at a time from the same Call Monitor, so avoid missing additional
calls while attending to the current call.