User guide

System Administrator’s Guide – Release 7.5
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Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
Revised: April 9, 2013
Page 166
23.2.1 Add Emergency Caller ID Numbers
To add Emergency Caller ID numbers to the Allworx system:
1. Navigate to Phone System > Emergency CID.
2. Go to the Emergency Caller ID Numbers section, click the add new Caller ID
Number link.
3. Enter the Caller ID number and Location in the appropriate fields. Use a
descriptive name for the location of the handset(s) that will use this Caller ID.
4. Choose a Service Group from the drop-down list.
5. Select the Add button. 0.
Assign the configured Emergency Caller IDs to handsets using any of three different
methods: through the server Admin page, through the handset Admin page or from the
handset’s CONFIG menu. Users can assign A Caller ID/Location to more than one
handset.
Note: Assigned Emergency Caller IDs via a phone’s Admin page or its CONFIG menu
will override the CID number for the handset, if assigned on the server.
From the server Admin page:
1. Navigate to Phone System > Emergency CID. The page displays all
handsets on the system in the table under the Handset Emergency Caller ID
Number Assignments section.
2. Click the Modify link.
3. Select a Caller ID Number from the drop-down list.
4. Click Update. The table will display the Emergency CID, Location and
Service Group assigned to the handset. 0.
Note: When assigning an Emergency CID number to a handset from the server’s Admin
page, the Caller ID number does not display on the phone’s Admin page or under
the CONFIG menu.