User guide

System Administrator’s Guide – Release 7.5
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Revised: April 9, 2013
Page 154
18.8 Hot Desk Routing
Hot Desking permits users to log into shared phones, receive their calls on that phone,
and place calls with their caller ID. Users can initiate the login using a Hot Desk PFK or
by selecting the Hot Desk Login option from the phone’s Config menu.
Users can add Hot Desk destinations manually or automatically to user call routes. If
none are present when the user Hot Desks into a phone, then Hot Desk destinations
are added as the first connection attempt to all Presence call routes.
18.9 Business Schedule Mode Routing
The Allworx Server Administrator can assign system (non-user) Extensions a Business
Schedule and configure the extension to follow one call route when the Schedule is in
Day Mode and another call route when the Schedule is in Night mode. (See Chapter
25 Business Schedules for more information.
To configure a Business Schedule that defines the Day Mode and Night Mode
hours for this System Extension:
Follow the Basic Routing procedure; see Chapter 25 Business Schedules to set up the
Day Mode call route for the extension. Once the Extensions page displays, select the
View Call Routes link (See Figure 16) for the System (non-user) Extension.
1. Click the Modify link in the Extension Information section.
2. Choose the Schedule in the drop-down list that has been configured for
routing calls to this extension.
3. Check the Use different call routes for Day and Night modes checkbox,
and then select the Update button.
4. Click the Modify link in the Night mode section. Use the preceding
procedures to define the intended route for the extension during Night hours.
5. Click Update at the bottom of the page to save changes.
0.
18.10 Changing a User’s Presence Setting
18.10.1 Changing Presence via the Web Admin Page
Although users can change their own presence setting, the System Administrator can
change a user’s presence by going to the Business > Users page, clicking on the
Modify link of the user, and changing the User Presence setting
18.10.2 Changing Presence via the My Allworx Manager
1. Open a web browser and enter the Allworx server’s LAN IP address into the
address field.
Default: http://192.168.2.254