User guide

System Administrator’s Guide – Release 7.5
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Revised: April 9, 2013
Page 151
c. Locate the Call Route Selection, and check the boxes for Apply these
changes to the selected presence(s). The system applies any saved
changes to all the selected presences.
d. Locate the On calls from callers section and select the radio button to
Modify Primary Route or Modify On Busy Route.
On Busy Route: To avoid having callers hear a busy signal when
calling a User extension, configure an alternative On Busy call route.
e. In the Call Route section, if a connection has not yet been added, click
the add a connection attempt link. If the First connection attempt is
already established, skip the next step, if desired. .
4. Choose the desired destination, number of rings and ring tone. The drop-
down menu that displays in the First connection attempt section provides a
list of Handsets, User Extensions, Call Monitors, and the Follow Me option.
Note: The differences between the ring tone selections are limited. Achieve additional
variety by selecting different ring tone families. Select the ring tone family within
the on-phone configuration menu. See the Phone Guides for each phone model
for more information.
5. Configure the Finally route, which is the desired ending for an unanswered
call.
For User extensions, any changes made to the call route of one presence
can be assigned to the other presences by checking the apply these
changes to all of my presences checkbox.
6. Click the Update button at the bottom of the page to save changes.
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18.3 Multiple Destinations
1. To ring several phones at once, repeat the Basic Routing procedure, up to
step 5. .
2. Click the add a destination link under the desired connection attempt. This
will create another destination drop-down menu.
3. Select the desired destination, number of rings and ring tone. The drop-down
menu that displays in the Second connection attempt section provides a list
of Handsets, User Extensions, Call Monitors, and the Follow Me option.
4. Pull down the menu and choose an additional phone to ring along with the
previously chosen phone.
5. Repeat the steps above to add more phones to ring simultaneously for the
connection attempt.
6. Click Update at the bottom of the page to save changes.
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