User guide
System Administrator’s Guide – Release 7.5
______________________________________________________________________________________________
Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
Revised: April 9, 2013
Page 140
3. Set the IP Address and the TCP/IP Port to be the same as those of the PC
running OfficeSafe. In OfficeSafe 7, obtain these values from the OfficeSafe
under Tools > Options > Network.
4. Select the Backup Frequency from the drop-down list.
5. Set the Backup Mode to Full or Incremental.
Full: Includes all servers in every backup.
Incremental: Includes only the changes to the server data since the most
recent Full backup and merges them with previous backup data. This backup
mode is helpful to speed the duration of each backup by reducing the amount
of transmitted data that to the backup PC during every backup.
6. Click Update to save the backup settings and return to the backup screen.
Backups begin at the Start Time on each day based on the Frequency
setting. 0.
Tips about backups:
• After configuring the backup settings, you can use the Backup Now button to
initiate a backup out of the normal periodic backup period.
• The OfficeSafe application Current Status and Activity Log displays the progress
of the backup process. When the backup is completed, the Current Status state
will be Idle and the Activity Log displays “Saving backup completed successfully.”
• Incremental backups only update an existing backup image. Archiving multiple
backups in a rolling backup history window requires full backups.
16.2 How to Restore Data Using OfficeSafe 7
Restore the data while the Allworx server is in Safe Mode. While in Safe Mode, the
server uses the factory default IP address (192.168.2.254) with DHCP enabled to
avoid IP address conflicts on the network. Allworx recommends unplugging all the LAN
connections and to only plug in the OfficeSafe PC used for configuring the restore.
The Allworx server initiates Restores in Safe Mode and requires connecting the PC
providing the backup to the server’s LAN and running the OfficeSafe application.
To perform a restore:
1. Restart the Allworx server into Safe Mode.
Do this via the Admin page of the server or by forcing the system into Safe
Mode via the front panel of the unit. The method used to force entry into Safe
Mode via the front panel varies by product model. Consult the installation or
troubleshooting guides for your specific product model for more details. The
procedure for restarting in Safe Mode from the server application is the same
for all products.