User guide

System Administrator’s Guide – Release 7.5
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Revised: April 9, 2013
Page 139
16 Backing up and Restoring Data
It is critical to back up the Allworx server frequently. In the event of a server failure,
restore the system from the backup. Set up the Allworx Application to create the
backup as frequently as needed, including daily backups. Take a few minutes to
assess how much data you would be willing to lose in case you need to restore the
system from a backup. Perform backups before updating system software or whenever
making configuration changes.
Server backups are set up for restoring the entire Allworx server disk. It is not possible
to restore only a particular file.
The Allworx Server initiates backups. The Server sends its backup data to a PC for
storage. The backup PC must be running the Allworx OfficeSafe application and the
server must have a network path to the PC.
There are two generations of the OfficeSafe application, OfficeSafe 5 and OfficeSafe
6/7. Allworx recommends OfficeSafe 7. Backup files created by OfficeSafe 5 are not
compatible with OfficeSafe 7. If upgrading the OfficeSafe application on your service
PCs from version 5 to version 6, make new backups of all servers, as soon as
possible. The Allworx Administration Guide provides Instructions for using OfficeSafe 5
for server software versions 7.4 and lower. Those publications are available on the
Allworx Partner Portal (www.allworxportal.com). For instructions on using OfficeSafe 7,
download the Allworx OfficeSafe 7 Operations Guide from the Portal.
16.1 Configuring Backups on the Allworx Server
The Allworx Server Administrator can initiate immediate, one-time backups or
schedule the backups to run periodically.
To schedule periodic backups:
1. Navigate to Maintenance > Backup > Modify.
2. Set the Backup Start Time to have the backup performed automatically at the
appointed time of the day.