User guide

System Administrator’s Guide – Release 7.5

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Revised: April 9, 2013

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• Enter the IP address of the Allworx server’s LAN TCP/IP Address (from the

Network / Configuration page) as the incoming POP3 server address.

• Enter the same address as the outgoing SMTP server address.

• Enter the Allworx login name and password for the user as the POP3 user and

password.

• Do not use Secure Password Authentication (SPA).

• Do not use SSL to communicate with the Allworx server.

• Do not use authentication for the outgoing server.

Note: Most popular email programs enable leaving the messages on the server when

transferring to the PC. When using this feature, the user may eventually exceed

the inbox quota on the server. To avoid this, Allworx recommends that you enable

your email program to:

• Delete all the server email after N days, or

• Delete the email when the user deletes it on the PC.

15.2.3 IMAP Client

IMAP synchronizes email so that users can access an account from multiple locations.

Enable the IMAP protocol in the Network > Configuration > Modify page. In addition,

the port number and maximum number of connections can be set on the Servers >

Email > Modify page.

Note: Enabling the IMAP protocol requires installing a Mobile Link Feature Key on the

Allworx server.

Configure each user’s PC email application so it can send and receive messages from

the Allworx server. The precise details depend on the application but here is the

required server information: