User guide

System Administrator’s Guide – Release 7.5
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Revised: April 9, 2013
Page 131
3. Locate the Call Appearances Assigned To Group section, and click the
Modify link.
When removing a Call Appearance from a handset, it moves automatically to
the Dialing Privileges (Default) group.
To move a handset to a different group, select the handset's checkbox from
within the configuration page.
4. Click Update to save changes. Reboot the phones for the configurations to
take effect. 0.
14.8.2 Deleting Dialing Privileges Groups
Delete the dialing Privileges Groups by clicking on the Delete links. However, the
Allworx Server Administrator cannot delete the default group and groups that have
handsets assigned to them. Therefore, move all handsets into other groups in order to
delete the group.
14.9 Service Groups and Handset Outside Line Interaction
Restrictions
Use Service Groups to direct the placement of outbound calls to particular services.
The server chooses the first idle service in the group. However, the Allworx Server
Administrator can configure a handset to restrict its use of lines further when placing
an outside call. According to the number dialed, the system finds the configured
Service Group for a particular outbound call.
• After finding the first idle service in the group, the Outside Line Selection Method
in the handset Call Appearance’s Dialing Privileges Group is checked.
• If the idle service is restricted for the handset, then the next idle service is found
and the handset check is made again.
• This continues until the system finds a non-restricted idle service to place the
call.
If the system cannot find a non-restricted idle service, the caller hears a fast busy
signal indicating that there are no available outside lines.