User guide

System Administrator’s Guide – Release 7.5
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Revised: April 9, 2013
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3. Enter a Description for the new group, and then move the desired services
into the Service Group box.
4. Click Update when finished. 0.
When an outbound call is initiated using the Service Group, the services in
the group will be tried in top-down order until an idle service is found. The call
made uses the first idle service in the list. Therefore, the last step in setting
up a Service Group is to ensure that the order of the services reflects your
preferred priority of use. When one of the services in the group is a SIP
proxy, consider the SIP proxy idle until reaching its Maximum Active Calls
setting.
14.4 Configuring Area Codes
Configure the area codes for two reasons: (1) To make sure the correct service is used
for the local and other area codes and (2) to make sure that the correct number of
digits is used when the call is placed. The Dial Method controls whether or not the area
code is to be included when the placing the call. If the area code is not properly
configured for the local rules, local calls may not be placed correctly.
To configure area codes:
1. Navigate to Phone System > Dial Plan. Go to the External Dialing Rules
section.
2. Locate the Area Code table, and select the Modify link.