User`s guide
System Administrator’s Guide – Release 7.2.3.x
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Revised: September 1, 2010
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b. Enter the desired number for the system extension. Use the show unused link to view a table of
available extensions.
c. Enter a description for the extension.
d. Skip to Step 4.
3. To Modify a User extension:
a. Select the View Call Routes
link for a user (See figure above).
b. Below each Presence there is a section labeled Call Route for calls from all callers. Scroll to the
desired presence state, and then select the Modify
link to the right.
4. In the Call Routes section, if a connection has not yet been added, click on the add a connection
attempt link. If the First connection attempt is already established, go to the next step.
5. The drop down menu that appears in the First connection attempt section provides a list of Handsets,
User Extensions, Call Monitors, and the Follow Me option. Choose the desired destination.
6. The last step is to configure the Finally route, which is the desired ending for the call if the call is not
answered.
7. For User extensions, any changes made to the call route of one presence can be assigned to the other
presences by checking the apply these changes to all of my presences check box.
8. Once satisfied with the selections, click the Update button at the bottom of the page. To see the button,
scrolling down may be required.
15.2 Multiple Destinations
To ring several phones at once, repeat the Basic Routing procedure, not including step 7.
Under the desired connection attempt, click the add a destination link. This will create another destination
drop down menu.
Pull down the menu and choose an additional phone to ring along with the phone that was previously
chosen.
Repeat the steps above to add more phones to ring simultaneously for the connection attempt.
Once satisfied with the selections, click the Update button at the bottom of the page. To see the button,
scrolling down may be required.