User`s guide

System Administrator’s Guide – Release 7.2.3.x
300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
© 2010 Allworx Corp. All rights reserved. Allworx, a wholly owned subsidiary of PAETEC Holding. All other names may be trademarks or registered
trademarks of their respective owners.
Revised: September 1, 2010
Page 87
• Remote Plug ‘n’ Play key – Set according to the procedure in Section 14.3.1, Phone or Port
Expander behind a 3
rd
-Party Firewall.
• Boot Server IP
– Set according to the procedure in Section 14.3.1, Phone or Port Expander
behind a 3
rd
-Party Firewall.
• Phone/Port Expander IP
– Choose an address that is consistent with the remote site’s network.
• Netmask IP
– Network Mask of the remote site’s network.
• Gateway IP
– Gateway IP of the remote site’s network.
2. Limit the range of RTP ports that the device will use. This is set on the Server Admin page. For phones,
go to PHONE SYSTEM / Handsets / View Configuration. For port expanders, go to Network / Port
Expanders and click on the port expander Description. Set the RTP port range for the phone or port
expander to 16384 to 16393.
Forward the required IP ports through the Firewall at the remote site, per the table below.
Port Type WAN LAN Protocol
BLF 2088 2088 UDP
SIP 5060 5060 UDP
RTP 16384 - 16393 16384 - 16393 UDP
14.3.1.2 Multiple Remote Devices behind the Same Firewall
If there is more than one remote Allworx device behind a firewall, settings on the firewall and the phone or
port expander must be changed to enable this configuration. Perform the following steps:
Disable DHCP on each handset or port expander. For phones, this setting is on the CONFIG / Network
Settings menu. On port expanders, the setting is found on the Config Mode page. Change the following
settings:
• DHCP
– Disabled
• Remote Plug ‘n’ Play key
– Set according to the procedure in Section 14.3.1, Phone or Port
Expander behind a 3
rd
-Party Firewall.
• Boot Server IP
– Set according to the procedure in Section14.3.1, Phone or Port Expander
behind a 3
rd
-Party Firewall.
• Phone/Port Expander IP
– Choose an address that is consistent with the remote site’s network.
• Netmask IP
– Network Mask of the remote site’s network.
• Gateway IP
– Gateway IP of the remote site’s network.
Limit the range of RTP ports that each device will use and allocate different ranges for different devices. For
phones, go to PHONE SYSTEM / Handsets / View Configuration. For port expanders, go to Network /