User`s guide

System Administrator’s Guide – Release 7.2.3.x

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Revised: September 1, 2010

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1. Access Maintenance / Backup / Modify and the above page should appear.

2. Set the Backup Start Time to have the backup performed automatically at the appointed time of the day.

3. Set the IP Address and the TCP/IP Port of the PC running OfficeSafe. These values can be obtained

from the OfficeSafe Current Settings fields.

Note: The IP Address and TCP/IP Port setting must match the OfficeSafe application settings.

4. Select the Backup Frequency. The frequency can be set from every day to once a month. More frequent

updates mean that, in case of a disk failure, you will lose less data when you restore from the last

backup.

5. Set Backup Mode to Full or Incremental.

Full: Writes all server data for every backup performed.

Incremental: Writes only the changes to the server data and merges with previous backup data. This

backup mode is helpful to speed the duration of each backup if several gigabytes are data are

actually in use on the system being backed up.

6. Click Update to save the backup settings and to return to the OfficeSafe screen. A backup will

commence at the Start Time on each day applicable based on the Frequency setting

Tips about backups:

• Once backup settings have been configured, you can use the Backup Now button to initiate an extra

backup out of the normal periodic backup period. A dialog prompt is be displayed by the server when

OfficeSafe Backup process has started.

• Do not exit the OfficeSafe application. The OfficeSafe application must be running on the PC whenever

a backup is performed. You can use the minimize option in the application to hide it in the system tray.

Consult the activity logs to ensure backups are occurring when expected.

• The OfficeSafe application Current Status and Activity Log will give progress during the backup

process. When the backup is completed, the Current Status state will be Idle and the Activity Log will

display “Saving backup completed successfully.”

Incremental backups only update an existing backup image. If you wish to archive multiple backups in a

rolling backup history window, full backups are required.

13.1.3 Additional Backup Options

The follow options are available from the OfficeSafe application under Backup Options:

Override Allworx

Server Backup Mode – used to force a full backup when the server is set to incremental

for one of the following conditions: